SHIPPING POLICY
At Akaar, we are committed to ensuring that your order reaches you safely and on time. We offer reliable shipping services to deliver your handcrafted marble products with care.Shipping Methods & Costs We use trusted courier partners to deliver your products, and shipping costs are calculated based on your location and the size of your order. During checkout, you will be able to view the total shipping cost before completing your purchase.
Processing Time
All orders are processed within 2-3 business days. Once your order is shipped, you will receive a tracking number so you can monitor its progress. Please note that during high-demand seasons, there may be slight delays in shipping.
Delivery Times
Delivery times may vary based on your location. Typically, orders are delivered within 5-7 business days, but rural or remote locations may take slightly longer.
We take great care in packaging your order to ensure it arrives in perfect condition. If you have any questions about your shipment or need assistance, please contact our customer service team at
RETURN & EXCHANGE POLICY
At Akaar, we want you to be completely satisfied with your purchase. If your product arrives damaged, we will gladly accept a return or exchange. In such cases, we require that you provide a video showing the process of unboxing the item. This helps us verify that the product was damaged during shipping. Once we confirm the damage, we will proceed with your return or exchange request promptly.
Please make sure that the video is clear and shows the product being unpacked so that we can handle your claim efficiently. If the item is not damaged or the video is not provided, we will not be able to process a return or exchange.
We are committed to making sure that you’re happy with your purchase and that our handcrafted marble products arrive in perfect condition.